Orders List (#1)
The list of orders that are in progress or ready to be delivered/assigned to Drivers by the Dispatcher.
Here you can see among other things:
- External ID of the order
- The Driver to which the order is assigned
- The Fleet to which the order is assigned (if you use Fleets)
- The Tag assigned to the order (if using Tags)
- Status of the order (column marked 'S')
- Gray: Order hasn’t been assigned
- Green: Order has been assigned, but not started
- Blue: Order has been assigned and is on the way
- Title of the order
- The Customer's name
- Scheduled delivery time of the order
- Progress on a line view
- Next stop of this order
Customizing Columns
To customize the columns shown, click "List View" > "Customize". You can then enable/disable or re-order the columns. Please note, modifying the columns will update the columns for all Dispatchers on your merchant.
Orders Filter (#2)
You have the option to filter by:
- Team
- Tag
- Scheduled for / Due [ All due dates | Today | Unscheduled | Tomorrow | ASAP | 1 Day | 4 Days ]
By default, these filters are set to 'All' so you should see all orders
Map View Control / Map Legend (#3)
In Map View, you can change what and how you view details on the real-time map:
- Order Status
- Driver
- Stop Number
- Tag
- Team
Drivers Dispatch List (#4)
The Dispatcher's list of drivers. By default, this shows On-line drivers but you can change this to see:
- All Drivers
- On Line
- On Shift
- On Shift & Online
- Off Shift
List View / Map View (#5)
The main view is either the Map View, or a detailed List View. You can toggle between them by clicking the List View / Map View toggle button (#7)
Add Order (#6)
Click 'Add Order' to manually create an order
List View / Map View toggle button (#7)
Click either 'List View' or 'Map View' button to toggle between the Dispatch's Map View and List View
Big Map View (#8)
Click to open the Big Map view in a new browser tab
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